Terms of Service

Welcome to The Shepherd’s Store! These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and related support. By accessing or using our platform, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using our website and ordering our products, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please refrain from using our services. 

2. Our Services & Eligibility

• We offer hand-embroidered and printed faith-inspired products via our website.
• Services are available only to individuals aged 18 and older.
• We reserve the right to refuse service or cancel orders at any time for any reason, including suspected violations of these Terms or fraudulent activity.

3. Orders & Account Responsibility

• You are responsible for providing accurate, up-to-date delivery and billing information.
• By submitting an order, you offer to purchase the product(s) at the stated price. We may accept, refuse, or cancel your order at our discretion.
• If you cancel an accepted order or we cancel it, we will issue a refund in line with our Return & Refund Policy.

4. Pricing & Payment

• Product prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes.
• We reserve the right to change prices or promotions without notice.
• Accepted payment methods are displayed at checkout and may include UPI, credit/debit cards, and net banking.
• You authorize us to charge the full amount upon placing the order.

5. Shipping, Returns & Refunds

• All shipping, returns, and refunds are managed in accordance with our Shipping Policy and Returns & Refund Policy.
• We urge you to review these policies carefully as part of your agreement with these Terms.

6. Intellectual Property

• All website content—text, images, designs, logos, and slogans—is owned by or licensed to The Shepherd’s Store and protected by copyright, trademark, and other IP laws.
• You may view and download material solely for personal, non-commercial use. Any other use requires our written permission.

7. User Content

• By submitting reviews, comments, or any other content on the website (“User Content”), you grant us a perpetual, non-exclusive, royalty-free right to use, modify, and publish it.
• You represent and warrant that your User Content is original, does not infringe on any third-party rights, and is not unlawful or offensive.

8. Prohibited Use
You agree not to:

• Violate applicable laws or rights of others
• Transmit harmful or illegal material
• Attempt to gain unauthorized access to any part of the site
• Interfere with website operation or associated networks

9. Disclaimers & Limitation of Liability

• Our products are offered “as is.” We make no warranties or guarantees beyond those stated in writing.
• We are not liable for indirect, incidental, or consequential damages arising from your use of our website or products, even if we were advised of the possibility of such damages.
• Our liability for any claim will not exceed the amount you paid for the product in question.

10. Indemnification
You agree to indemnify and hold harmless The Shepherd’s Store, its officers, and affiliates from any claims, damages, liabilities, costs, or losses arising from:

• Your violation of these Terms
• Your misuse of the service
• Legal claims from third parties related to your actions

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India.
• Any disputes will be subject to the exclusive jurisdiction of courts in Chennai/Tamil Nadu].

12. Changes to These Terms

• We may revise these Terms at any time by updating this page; changes take effect upon posting.
• Your continued use of our website after modifications constitutes acceptance of the updated Terms.

13. Severability
If any provision of these Terms is found unenforceable, the remaining terms remain in full force and effect.

14. Waiver
Failure by The Shepherd’s Store to enforce any right or provision of these Terms does not constitute a waiver of future enforcement of that right or provision.

15. Contact Us
For questions or concerns regarding these Terms, please get in touch:
The Shepherd’s Store

• Email: contact@theshepherdstore.in
• Phone: +91 9176559160
• Address: TF3, Perumal Koil Street, Korattur North, Chennai, Tamil Nadu – 600076

By using and ordering from The Shepherd’s Store, you agree to abide by these Terms and appreciate the benefits of our faith-inspired and artisan-crafted products.

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Custom-made with care, which means each piece is unique.

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We accept all major credit/debit cards, UPI, net banking & wallets.